78boss Deposit Guide: Adding Money With Your Mobile Wallet

Two minutes here saves a failed payment later. By the end of this page you will know which wallet to use, the smallest amount we accept, how long the money takes to land, and what to do when a payment leaves your phone but never reaches your balance.

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bKash & Nagad

Player topping up a 78boss balance on a phone beside an open laptop and a cup of tea

What you need before your first top-up

A deposit is a transfer from your own mobile wallet into your play balance. There is no card step and no branch visit. The cashier shows you the payment details, you approve it inside bKash or Nagad, and the balance updates on its own once the wallet confirms the transfer.

Three things should be ready before you open the cashier, because the ticket closes if you sit on the page too long.

A wallet in your own name, with the SIM still active in your phone. A friend's number will stall the payment and block your first withdrawal.
At least ৳150 sitting in that wallet. That is the floor; anything above it works, including odd amounts like ৳215.
The wallet number written down or copied. One wrong digit is the single most common reason a top-up goes missing.

Cashier status: Open
Smallest deposit accepted: ৳150
Time to reach your balance: about 6 minutes
Ways to pay: 5
Smallest withdrawal later: ৳1,000

78boss deposit methods, side by side

Five routes reach the same balance. Wallets are the quickest for most people in Dhaka and Chattogram, while bank transfer suits larger amounts that are already sitting in an account. Pick the one holding your money today rather than moving cash between wallets first.

bKash Deposit in about 6 minutes
Withdrawal back to the same wallet
Nagad Deposit in about 6 minutes
Withdrawal back to the same wallet
Rocket Deposit in about 6 minutes
Needs your 12-digit wallet number
Upay Deposit in about 6 minutes
Confirm with your wallet PIN
Bank Transfer Slower than a wallet
Keep the reference number

bKash

Open the cashier and choose bKash from the list.
Type ৳150 or more, then your 11-digit bKash number, and press confirm.
Approve the request with your PIN in the bKash app, or dial the USSD menu if the message never arrives.
Stay on the cashier until the ticket closes and the balance moves.

Nagad

Choose Nagad and enter the amount you want to send.
Check the wallet number on screen against your own number before you confirm.
Approve the payment inside the Nagad app or with your PIN prompt.
Keep the confirmation SMS until the cashier shows the deposit as done.

Rocket

Select Rocket, then enter the amount and your 12-digit wallet number.
Approve with your Rocket PIN when the prompt appears.
Note the transaction ID from the SMS in case live chat asks for it.
Return to the cashier; the ticket clears on its own.

Upay

Pick Upay and type the amount, starting at ৳150.
Confirm the wallet number, then approve with your Upay PIN.
Watch the cashier screen for the ticket to turn green.
If it is still pending after six minutes, contact live chat before sending again.

Bank Transfer

Choose Bank Transfer and copy the account details shown in the cashier.
Send the amount from your bank app, using the reference exactly as displayed.
Enter the transfer reference back in the cashier so the payment can be matched.
Keep the slip or screenshot until the balance reflects the deposit.

Before you approve anything

Use only the details printed in the cashier. Numbers shared in a group chat are never ours.
Send from a wallet in your own name, not from a relative's phone.
Send once and wait. Two payments made in the same minute are the hardest kind to untangle.

Run the steps in order

The sequence below works for every wallet. Read it once before you start, so you are not learning the flow with ৳5,000 already in the air.

1

Open the cashier

Log in, tap the balance chip, then choose Deposit. Use the device you normally use so the wallet app recognises the request.
2

Pick the wallet already holding your money

bKash, Nagad, Rocket, Upay or bank transfer. Choosing the one with a balance saves you a second transfer and a second wait.
3

Type the amount and the wallet number

৳150 is the minimum. Read the number back digit by digit before you confirm, especially the first and last two digits.
4

Approve inside the wallet, not the cashier

Your PIN belongs to bKash, Nagad, Rocket or Upay. The cashier will never ask for it, and no support agent will either.
5

Watch the ticket close

Wallet payments reach the balance in about 6 minutes. When the ticket closes, refresh the lobby and your games load with the new amount.

How fast 78boss credits a wallet

Hands holding a phone while a wallet transfer confirmation appears on the screen — A wallet transfer clears once the confirmation reaches the cashier. Nothing else is needed from you.

Timing depends on the route, not on the amount. A ৳150 test send and a ৳20,000 top-up travel the same path.

Route	Time to reach your balance	Keep this until it clears
bKash	about 6 minutes	Wallet transaction ID
Nagad	about 6 minutes	Confirmation SMS
Rocket	about 6 minutes	Transaction ID and the 12-digit number you paid from
Upay	about 6 minutes	Wallet transaction ID
Bank Transfer	Slower than a wallet	Bank reference number and the deposit slip

Withdrawals work the other way and take a little longer: money usually leaves within about 20 minutes, and the smallest amount you can request is ৳1,000. The withdrawal walkthrough covers the cash-out side step by step.

When the payment does not land

Most missing deposits are one of five things. Check the row that matches what you see before you send the money a second time.

What you see	Likely cause	What to do
Wallet debited, balance unchanged	The number typed in the cashier did not match the wallet	Open live chat with the transaction ID and the exact time of payment
Ticket stuck on pending	The approval in the wallet was never completed	Finish the approval in the wallet app, then wait for the ticket to close
"Insufficient balance" on a wallet that looks full	The wallet balance covers the amount but not its own charge	Leave a small buffer in the wallet and send again at a slightly lower amount
No PIN prompt or push message	Notifications are blocked, or the SIM was recently replaced	Use the wallet's USSD menu or approve inside the app instead
Same amount fails again and again	The wallet's daily sending limit is reached	Send a smaller amount, or switch to a second wallet or bank transfer

If the ticket has been open longer than six minutes, stop and talk to us rather than sending again. Live chat runs 24/7 and can match a payment by its transaction ID, the amount and the minute it was sent. Keep those three details ready and the check is usually quick.

Keep the withdrawal rules in view

Money in is simple; money out has a few conditions. Knowing them before your first top-up means the cash-out later is a two-minute job instead of a week of messages.

Smallest withdrawal: ৳1,000
Daily withdrawal ceiling: ৳95,000
Documents before your first withdrawal: NID, passport or driving licence
Time to review documents: about 24 hours
Bonus wagering on the welcome offer: 17×

Deposit at least ৳150 to get moving, and remember the first deposit bonus is 110% up to ৳29,500 with a 17× turnover before it can be withdrawn. Read the bonus and VIP page if you plan to claim it, so you are not surprised by the turnover later.

One habit that keeps everything clean: deposit from the wallet registered in your own name. A top-up from a cousin's bKash will sit in review, and the first withdrawal will be held until the names line up.

Short answers to the usual snags

Before you pay

What is the smallest deposit on 78boss?

৳150. Anything above that is fine too, including amounts that are not round numbers. There is no upper limit on the cashier itself; your wallet's own sending limit is the practical ceiling.

Can I deposit from a wallet that is not in my name?

No. Use bKash, Nagad, Rocket or Upay registered to you. A payment from someone else's number is the most common reason a first withdrawal gets held for review.

Do I need the app, or does the browser work?

Both work. The browser is fine for a one-off top-up. If you deposit often, the Android app keeps you logged in and saves retyping your details each time.

Money that went missing

The wallet shows the payment but my balance is empty. What now?

Send live chat the transaction ID, the amount and the time shown in your wallet. Do not send again first; a second payment on top of a pending one makes the match harder, not faster.

How long should I wait before asking?

Give it about 6 minutes, which is the normal window for wallet payments. If the ticket is still open after that, ask. Support runs 24/7 and can look at the payment while it is still fresh.

My ticket closed but the amount looks smaller than I sent.

Check what your wallet actually charged. Sometimes the wallet takes its own cut before the transfer, so the amount received is the amount sent minus that charge. The wallet screen shows the figure before you approve.

Limits and checks

When do I have to send documents?

Before your first withdrawal, not before your first deposit. Have your NID, passport or driving licence ready; the review usually takes about 24 hours.

Is the first deposit bonus automatic?

Claim it before you send the money, then deposit at least ৳150. It is 110% up to ৳29,500, and the full amount carries a 17× turnover before withdrawal. Reloads afterwards earn 13%.

Open an account, then send ৳150

You do not need a big first deposit to test the flow. Register with a 78boss account, top up the smallest amount, and watch how quickly the balance moves before you send more.