78boss Terms & Conditions

Who can hold an account here

You must be 18 or older and living in Bangladesh. One person, one account. Register with your own name, your own mobile number and your own bKash, Nagad, Rocket or Upay wallet. If two accounts are funded from the same wallet, we treat them as one account and pay the winnings once.

Details that have to match

The name on your account has to match the name on the document you send before a payout. A nickname, a shop name, or a relative's wallet will hold the withdrawal until it is corrected. Fixing a name takes far longer than typing it correctly the first time, so check it while you register.

Keep your login to yourself

Your password and one-time codes belong to you. Anyone who signs in with your details is treated as you, so do not hand them to a friend who wants one bet. If your phone is lost or stolen, open live chat and we will lock the account while you set a new password.

Deposits, bonuses and the wagering behind them

Any deposit of ৳150 or more can carry a bonus. A first deposit gets 110% up to ৳29,500, later reloads get 13%, and daily cashback returns 0.8% of the day's play. Bonus money sits in a separate balance until you turn it over 17 times on eligible games. Each bonus also has seven days to be used before it expires.

A worked example

Deposit ৳1,000 on your first day and ৳1,100 of bonus lands beside it. That bonus needs ৳18,700 of wagering at 17 times before any part of it turns into cash. On a low-stake slot this is a slow grind rather than a quick flip, so plan the seven-day window before you start.

Which rounds count toward the target

Slot and crash rounds usually count in full. Live casino tables and card games count at a lower share, and some markets count for nothing at all. The eligible list is printed on each bonus page. Bets placed on an excluded game do not move the counter, however long you play it.

Bonus money is not cash and cannot be withdrawn on its own. You may take out your cash balance at any time, but an unfinished bonus leaves with it. If you would rather not carry the wagering rule at all, ask live chat to remove the bonus before you play a single round.

Withdrawals and how long they take

Ask for at least ৳1,000. A new account can take out up to ৳95,000 a day, and the VIP tiers lift that ceiling as your monthly play grows, reaching ৳540,000 at the top tier. Cash leaves our side in about 20 minutes. Your wallet or bank then adds its own processing time on top.

The first payout is slower

Before your first withdrawal we ask for one photo document: a National ID card, passport or driving licence. The review finishes within 24 hours. After that, most requests pass without another check unless the amount or the wallet changes.

Where the money goes

We return funds to the wallet or bank account the deposit came from. A different number means a fresh document check, so start with the bKash or Nagad account you plan to keep using.

Games, odds and how results settle

The 78boss lobby holds 3,400 games from Ezugi, Red Tiger, FA Chai, Spribe and CQ9. Stakes run from ৳1 on some titles up to ৳50,000 on high-limit tables. The RTP printed on a game is a long-run average across millions of rounds. It is not a promise about your next hour at the screen.

Cricket and football markets settle on the official result published by the governing body of that competition. If a match is abandoned or a market is void, stakes return to your balance in full. A round interrupted by a dropped connection is settled by the game server's record, not by what your phone showed.

What counts as misuse of a bonus or the app

One account per person, household and device. The patterns we stop are narrow and specific: two accounts betting the same market from opposite sides, scripts or bots placing rounds faster than a person can, a VPN used to hide where you are, and a payment reversed after a loss.

• The bonus is removed, together with winnings built from that bonus.
• Withdrawals pause while the account is reviewed.
• The account is closed and the cash you deposited goes back where the payment allows.

Money you deposited and played through normally is not touched. These steps target bonus money and the small number of accounts that treat a welcome offer as a scheme rather than a game.

When 78boss can hold or close an account

We can pause an account while a payment is checked, when a document does not match the name on file, when a wallet is reported stolen, or when the law requires it. You get a message on live chat or in your account notifications, and you can send documents back from the same screen.

Money that is yours stays yours. A held balance is released once the question is answered, usually the same working day. If an account is closed for bonus misuse, the bonus and the winnings built from it do not travel with the cash balance.

Changes to these rules

We update this page when a payment partner, a game provider or a local rule changes. The version published here is the one that applies to your account. Large changes also appear as a short note on the login screen for a week, so you see them without coming back to search.

Keep playing after an update and you accept the new version. If you would rather not, ask live chat to close the account and pay out the balance that belongs to you.

Complaints and where to get help

Live chat is open all day, every day, including Friday nights and big match nights. The 78boss help centre covers deposits, withdrawals, the Android app and bonus questions. In your first message, give the account number, the amount and the time of the transaction. One screenshot saves several rounds of questions.

If a chat answer does not settle the matter, ask for the case to be passed up. You will get a reference number for the conversation and a reply within the same 24 hours we use for document checks.

New here? You can open an account in a few minutes at 78boss register, or go back to the home page and look through the lobby first.