78boss Withdrawal Guide: Get Your Winnings Fast
By the end of this guide you will know exactly how to request a withdrawal at 78boss, what documents you need to verify your account, how long the process takes, and what to do if something goes wrong.
- SSL Encrypted
- 18+ Only
- 24/7 Support
- bKash & Nagad
- ~20 min withdrawals
- Minimum Withdrawal
- ৳1,000
- Daily Withdrawal Limit
- ৳95,000
- Avg. Withdrawal Time
- ~20 min
- First Withdrawal
- ~2 hr
Withdrawal Limits & How Quickly Funds Arrive
Before you place your first request, it helps to understand the numbers. 78boss processes payouts around the clock, and most players on bKash or Nagad see funds in roughly 20 minutes once a request clears.
- Minimum single withdrawal
- ৳1,000 per request
- Maximum per day
- ৳95,000 across all requests
- Typical processing time
- ~20 min after approval
- Your first-ever withdrawal
- ~2 hr includes KYC review
VIP tiers raise your daily limit. If your account reaches VIP 2 (৳35,000 monthly turnover), your daily cap rises to ৳150,000. VIP 5 members can withdraw up to ৳540,000 per day. See the full breakdown in the 78boss Bonus & VIP page.
When does the clock start?
The 20-minute window begins once our payments team approves your request — not when you submit it. Approval itself takes a few minutes during peak hours. Requests submitted between midnight and early morning may take slightly longer, though the team works 24/7.
The first withdrawal from any new account also triggers an identity check (KYC). That review adds up to 2 hours the very first time. After your documents are confirmed, future withdrawals follow the standard ~20-minute timeline.
Step-by-Step: Requesting a 78boss Withdraw
Follow these five steps in order. The whole process takes under three minutes once your account is verified.
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1
Log in to your 78boss account
Open the site or the 78boss app and sign in. Make sure you are using the account that holds the balance you want to withdraw — do not log in with a secondary account, as cross-account transfers are not permitted.
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2
Go to Cashier → Withdrawal
Tap the wallet icon in the top-right corner, then select Withdrawal from the cashier menu. You will see your available balance, any active bonus wagering progress, and the withdrawal form below.
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3
Choose your payment method and enter your mobile number
Select bKash, Nagad, Rocket, Upay, or Bank Transfer from the dropdown. Enter the mobile number or bank account registered to that payment service. This must match the name on your 78boss account.
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4
Enter the amount and confirm
Type the amount you want to withdraw — minimum ৳1,000, and no more than ৳95,000 in a single day. Double-check the number before tapping Confirm Withdrawal. You will get an on-screen confirmation reference number.
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5
Wait for the payment to arrive
Most withdrawals land in your mobile wallet within 20 minutes. You will receive an SMS notification once the transfer is sent. If nothing arrives after 30 minutes, contact the 24/7 live chat with your reference number ready.
Payment Methods Available for Withdrawals
All five methods listed below support both deposits and withdrawals. MFS options (bKash, Nagad, Rocket, Upay) are the fastest; bank transfers take slightly longer depending on your bank's processing schedule.
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bKash
Deposit in ~6 min
Withdrawal in ~20 min -
Nagad
Deposit in ~6 min
Withdrawal in ~20 min -
Rocket
Deposit in ~6 min
Withdrawal in ~20 min -
Upay
Deposit in ~6 min
Withdrawal in ~20 min -
Bank Transfer
Deposit in ~6 min
Withdrawal varies by bank
Always withdraw to the same method you deposited with. If you funded your account via bKash, your payout should go back to bKash. Mixing methods can delay processing while the team verifies ownership.
KYC Verification — Required Before Your First Withdrawal
KYC (identity verification) is a one-time step. You complete it before your first withdrawal, and you never need to repeat it unless your documents expire. The review takes up to 24 hours, though most accounts are cleared within 2 hours during working hours.
Which documents does 78boss accept?
Submit any one of the following government-issued photo IDs:
- National ID Card (NID)
- Valid Passport
- Driving Licence
How to upload your documents
Go to Account → Verify Identity in the cashier. The upload form asks for:
- A photo of the front of your document
- A photo of the back (NID and driving licence only; passports need the bio-data page)
- A selfie holding the document next to your face
Photo quality requirements
Good lightingTake the photo in a well-lit room. Avoid shadows across the text or your face.
Full document visibleAll four corners of the ID must appear in the frame. Do not crop any edges.
Text must be readableZoom in enough so that the name and ID number are sharp and clear — not blurry or pixelated.
Accepted formatsJPG, PNG, or PDF. File size must be under 5 MB per upload. Screenshots from phone gallery work fine.
How 78boss protects your personal data
Your documents are stored on encrypted servers and used only to confirm your identity. The team does not share ID information with third-party marketing companies. After your account is verified, you can request document deletion via live chat in line with applicable data protection practices.
Submit documents before you try to withdraw. If you request a payout and KYC is still pending, the withdrawal will be held until the review completes. It is faster to verify your account first, then request the withdrawal.
Why Withdrawals Get Rejected — and What to Do
Most failed withdrawals have a straightforward fix. Check the table below, find your situation, and follow the action listed.
| Rejection Reason | What It Means | How to Fix It |
|---|---|---|
| Amount below minimum | Request was under ৳1,000 | Wait until your balance reaches ৳1,000 or combine smaller wins |
| Daily limit reached | Total requests today already hit ৳95,000 | Submit the remaining amount the next calendar day |
| Wagering not complete | Bonus funds still have active wagering (17× rollover required) | Check wagering progress in the cashier; play through the remaining amount first |
| Name mismatch | Mobile wallet name does not match the account name | Contact live chat to update your registered mobile number, or use a different wallet registered in your own name |
| KYC pending | Identity documents not yet approved | Upload documents via Account → Verify Identity and wait up to 24 hours for review |
| Incorrect wallet number | The mobile number entered does not exist on bKash/Nagad | Re-enter the correct number, paying attention to country code (+880) |
| Account under review | Unusual activity flagged for manual check | Respond to any email or live chat message from the security team as soon as possible |
If your withdrawal is stuck for more than 30 minutes with no explanation, open the live chat and share your withdrawal reference number. The 24/7 support team can usually resolve pending requests within minutes.